Latest News

****COVID-19 UPDATE – 05.10.20****

Updated Practice Policy During these uncertain times, we are trying our very best to continue supporting you and your pet. So that we can continue to be here for you and your pet, please do not visit the surgery if you are: – Showing symptoms, such as fever, cough, loss of taste or smell – […]

*Changes to prescription flea and wormers- Apologies for the inconvenience*

Here at Elm House, we’re changing the way we’re prescribing our prescription-only flea and worm treatments in to adhere/comply with the Royal College of Veterinary Surgeon’s guidelines. What this means for you is, in order for you to collect prescription-only flea and worm products, your pet will need to be physically examined by a vet […]

**Refunds on dispensed medication ***

Unfortunately we are unable to refund any medication (including unopened) that has left our premises. The reason for this is that once the medicine has left the pharmacy, storage conditions cannot be guaranteed. Some medicines are sensitive to heat, light or moisture and can become less effective if not stored properly. It is also not […]